Custom websites start at $5k & end around $25k. The cost varies depending on scope of deliverables from design overhead, technical integrations, custom code requirements, and more. We know that for some small and starting businesses, that budget is out of reach. We offer a minimum package at $3k for certain business leaders which gets you the minimum custom package of amazing deliverables.
If you host on our servers, we charge $35/mo which includes monthly support. If you decide to have us build on your own server, there are no hosting costs. All additional tech will be consulted with you during our web development process and we will use the tools that suit your business & budget.
Half up front, half at end. We offer payment plans for those who pass a credit check.
This is a scheduled 2-3 hour interview with you at the beginning of the website project. We will spend time asking you questions, breaking your brand down into 7-pillars that compose great human centered brands. This call is the bread and butter to the work we do, and what gives us a deep understanding of your business, your intentions and what your brand actually is. You should not come prepared with anything for this particular meeting. We have spent over 300 hours on this process and we pull out all of the valuable information needed to execute an incredible website.
You get 2 feedback rounds on all design reviews. Once you have approved your design, it goes to development, where revisions will be charged accordingly due to the scope of editing something already in production and approved.
We need some technical items made available to us by you, like your domain and any related items that you’re using in your marketing setup. And for non-technical items, if you have assets such as photography, brand assets and other material related- that would set us up for success.
We will meet weekly until the project is completed. Depending on the scope of deliverables, we may be reviewing multiple items at a time together with our prepared design decision explanations or development updates. Our goal is consistent and expected communication touchpoints.
Yes this does. You have us on your calendar dedicated to your project for a set period of time depending on scope. When projects push past this timeline due to something on the clients end like delayed asset provision, delay in response, missing design reviews, it is considered out of scope. We will (of course) complete your project. However, we are a two person studio, which means take advantage of the time you have dedicated with us in your scope because once you push out of the timeline, it will accrue delays. In some rare instances, you may get pushed into our hourly billing model if you are extremely delayed.
Yes you can make changes at any time before development begins at no cost. You have 2 dedicated feedback rounds per weekly deliverable review, so there will be room to discover what you like and don’t like. Our process is built to ensure before we ever begin designing, we understand what you need. The only exception is once designs are in production, and changes are required by you after development begins, we move to a change order with an extra fee.
The number one thing to prepare to get the most out of your website is presence and input. Being mindful, giving honest answers, and being present during discovery, design reviews, and any other call is going to be fundamental in a great process. And photography… Occasionally, if you’re open to it, we can give you a list of shots we’d like to have on the website and communicate this shot list to your photographer.
Most agencies are going to ask you for your brand values, mission statements, logos and end it there. They may ask for your unique value proposition… maybe. But the Human Branding Framework circumvents all of those things. We’ve specially tailored this process after years of doing it, over 300 hours and for almost 100 different businesses. This framework is essentially a case for human connection, that we only connect to brands that feel human and resonate stories within us. With the framework comprising seven pillars, during this interview, we will uncover your origin story, your belief systems and how they affect brand behaviors, we’ll uncover the axis your business sits upon, the signals it may or may not have, outsiders and the future it carries within it. This ensures we understand you and your brand for truly how it is, and accurately reflect that in design decisions. This interview process also ensures we have a deep trove of unique content to pull from when writing your copy and designing the website, we often get feedback from clients that they feel like they see themselves on the screen.
There are 7 pillars of what composes a Human Brand. Origins, Axis, Beliefs, Behaviors, Signals, Outsiders, The Future. For each of these categories, we ask very specific questions to squeeze out the juice that makes one-of-a-kind experiences.
That is simply how long it takes to break your brand down into something human. While it is a time investment, our clients leave that call feeling empowered, and loving their business just a little bit more. We even hear that they understand themselves better than before, and from the call alone they feel they got their money's worth.
This interview bases every word on the website, every color chosen, the typeface carefully picked, so that it reinforces your brand. Without this, your website will be a generic website that anyone can copy, say the same thing, and it makes no difference who’s saying it. This process is the difference between a website you’re okay with and a website you’re proud to send to people and wins awards. (Yes, we even win awards for these websites). SIA 2024 Best Site Redesigns Globally
Well that’s okay, that’s what this process is all about. However, if you are lacking key brand assets like logos and so forth, we may introduce you to a minimum brand package to get you started with some foundation before a website. Your brand is the impression people have about your business. Our goal is to unravel what your business stands for and translate it into Signals to reinforce that impression. Without the Human Branding Framework, it isn’t possible.
Absolutely! We do not complete a single project, big or small without this call.
While this depends, our average package sits at $5-8k and includes 5-8 pages. This depends largely on the level of design, technical requirements, necessity, and marketing strategy though. You ultimately decide based on budget, time and your needs.
Now you’re asking good questions! For eCommerce, we custom code on Shopify. Everything else is built on wordpress using Breakdance as a visual interface to help keep your site usable by you. This makes it easy for you to make changes without having to ask us or interface with code.
Yes, all websites translate to mobile and every size in-between.
If deemed needed by you, by the launch of your website, we align our topical keyword research with the titles, meta descriptions, and h1s of every page. Then we design your google results to look unique, and worth clicking on. Finally, we build every site to follow speed best practices and accessibility.
Yes, our builder makes it easy to make changes, write blogs, edit text, change images, or interface with custom built features. We build for two people in mind, your customers to convert & you to make changes easily.
Yes, when paid in full, you own your website.
The $3k minimum package is exclusively for local service businesses and personal brands. They receive 3 core pages, follow our express Human Branding framework, have 1 one revision round, 20 day turnaround, and have a tech suite that is pre-determined that works excellently for businesses needing a more affordable option.
Yes we handle the domain & hosting setup. We provide hosting on our servers, but you can host anywhere that you like. However, if you host on another platform, we will not make updates if anything breaks and you assume all liability.
We build e-commerce websites and custom features on many of our websites. Reach out with an inquiry for what you’re looking out to accomplish. NOTE: we are not the right partners if you’re looking to build a web app like Netflix or Stripe. We can design it, but we don’t have the technical expertise to build it (yet).
Not at all! Standard practice by us is that you receive 30 days of support at no additional cost. After this, you can choose to go into a small monthly retainer to have new features build out onto your website. Otherwise, you can make changes on your own, pay for features a la carte, or email us to make extremely minor changes like text or images. For technical support, your hosting fees cover this. We keep in touch with all of our clients weekly in emails as well.
Yes, 30 days after the launch if it's less than 1hours worth of text and image changes.
We will fix it as soon as possible if it's something due to a random error on our end. However, if you break something post launch by messing with designs and settings, you will have to pay an hourly cost for us to fix it. We like to prevent this from happening with a thorough walk through on every website where we click every button, submit a form on every page, look at the site on multiple devices, & run diagnostics before ever launching. To this day, we have never had a critical error happen right after the launch.
You can do both. Whatever works for your needs.
For select clients, you can become an advertising client where we will help run traffic to your website from both google & meta.
We can build that for you. Oftentimes clients reach out to us requesting new pages so that they can rank on Google, create landing pages for ads, or create a cool tool for their existing customers that they didn’t think of initially. We can do it at an agreed upon project rate. If you want to create a new page, you can do this since you own the rights to your own website and are free to do whatever.
On our off boarding call, we give the high-level overview of how to make the changes our clients want to know about. Outside of this, we have personally completed documentation on how to navigate your own personal website.
You can do that, we will give the necessary files to do this like a wpfile so they can transfer it how they see fit. Outside of this, we do not play a role in the transfer of your own website. We do not gate keep any information from any vendor, outside of brandch internal documentation. What you do with your site is your business!
We are a husband & wife studio. Charlee has nearly a decade of UX experience and has trained under well respected designers. This means that she cares about creating experiences that are intuitive, easy, & fun for your customers- and of course look amazing too.. These practices that she has honed are the same principles that help companies like Amazon scale to a $Bn businesses. She is also the creator of the Human Branding Framework. Brandon has a background in advertising having spent $500k on ads for our clients handling capital raising campaigns as well for large businesses. He is a salesman turned developer to build the tools businesses really need. Together, we have built over 50 websites, 25+ brands, & completed over 1000 designs. We’re also very passionate about what we do, and think it’s really cool to care!
We are a two person studio who LOVES to actually do the work. In order to do the work at a rate that keeps quality, we can only do so many projects a year. 12-18 is our sweet spot.
Charlee is a designer who’s worked with hundreds of brands, Brandon is a developer who builds out websites with business problems in mind. This background allows us to combine experiences your customers love to use, a website infrastructure that makes executing new(& sometimes wacky) business strategies easy, and a business-first approach to our clients’ problems.
We’re experienced professionals who have worked with fortune 500s to small businesses and decided to combine our skills together into one small studio to help businesses who truly care about what they do. We have built our processes around understanding our clients, designing and producing incredible things, and creating human experiences. We don’t have a big agency because…we don’t want to. Our combined expertise, experience, work and passions make us who we are. You get to decide if that’s what you want.
Yes, if we feel like we can not serve you & your vision, we will be upfront with you. We do not want to take your money just because.
We are a husband and wife studio. Brandch. Actually stands for Brandon and Charlee.
Yes we are technical. When we’re not working on client work, we’re building out raspberry pi projects, coding our own internal client-relationship software, & building out passion projects. If you’re looking for what we are technically capable of, here is a list.
We work primarily with business owners & personal brands. But more important than this, we work with people who genuinely love what they do. Our best clients value making money in their business, but craft, quality, & the people are all things they enjoy.
If what you’re looking for is some to fill out a template and lacuna it for you. We don’t have an option for you. We’re a bespoke design studio and our minimum package is for a $3k website.
To start, we’re sorry that happened to you. We will not take you on unless we’re confident we can execute a vision you love. Some of our best clients come from other agencies having felt like they were just client #92 for them, they didn’t care for their business, or guide them in the right direction. If there’s anything we do well, it’s listen to you and deeply care about what you do. Our process is built around the principle of unreasonable hospitality. And to make things easier, we keep our pricing transparent.
You might? And you might not…Having a great website is better than not having one, but should you spend $3k ~$15k on one right now? Well, that depends on how the business is doing, and if not having a quality website is the bottleneck in brand presence and key metrics. Ask yourself these questions:
